The things installers actually ask.

The engine works room by room from fabric, glazing, orientation, what the room is for, the people in it and the air change rate, and shows you every component rather than a single number. Before a survey it is a labelled estimate. Set the fabric on the property and it sizes against published RdSAP U-values and the MIS 3005-D design temperature for the location, with every figure carrying where it came from. Your design temperatures and safety margin are yours to set.

Both, side by side, from the same room data. Air conditioning that gets sold on cooling and then used all winter is the normal case, so the number that matters is usually the heating one.

Yes — several indoor units against one condenser, with the combination checked so you don't end up specifying a condenser that can't carry the heads you've drawn. It's on every plan, including the cheapest. VRF is not something FoxFace sizes.

Honestly: not as well as we'd like yet. There's no duplicate-this-design button, so forty-four flats is still forty-four jobs — we're not going to pretend otherwise. What does help is that the rate card, the material prices and the labour rates are set once for the company, so the fortieth flat prices itself the moment the rooms are in, and the install and handover packs come out per flat without anybody assembling them. Rolling one design across a stack is on the list; it isn't built.

You need a connection — there's no offline mode, and we'd rather say so here than have you find out in somebody's basement. A couple of bars is plenty in practice, because it's a form and a drawing rather than a video call. If a property is genuinely dead, take the measurements on paper the way you do now and type them in from the van: the design, the proposal and the signature all still happen the same afternoon.

Both. The survey and the design tool are built for a tablet held in one hand, but everything works on a phone — and the proposal is designed to be signed on whatever screen is nearest.

You type the dimensions; the plan draws itself to scale. Dragging a wall is for adjusting, not for drawing. Nobody is sketching in CAD on a driveway.

Yes. Tap Scan a room on the job and the FoxFace Scan app (iPhone Pro or iPad Pro, which have the LiDAR scanner) opens, measures the room and sends it straight back to the job: the exact outline of the room, whatever its shape, its floor area, ceiling height, windows and doors. Nothing to type; the load and the plan work from the scan. The app is included with FoxFace: sign in to it with your FoxFace details and there is nothing more to pay. If you already scan with 5D Plan, its share link does the same.

Refrigerant charge, pressure test and commissioning are logged against the job as you do them, so the register is a by-product rather than a Sunday job. Certificates and the customer handover pack assemble themselves from the job — what was installed, the commissioning certificate, the F-Gas record, the photographs from site and your customer’s copy of the MCS 020 a) sound record — and anything the job is missing is named inside the pack rather than quietly left out.

Yes. Equipment cost, labour rate card, materials, VAT treatment, an overhead recovery and a profit markup are all yours, set once for the company and changeable on any job. The Costs screen builds the price the way a quoting sheet does, cost, overhead, profit, discount, VAT, and shows the margin in pounds and as a share of the price. The proposal shows that price and nothing else.

No. You pay a flat monthly seat price. If you take payment online it is processed at cost through the provider you connect; if you invoice your own way, your customers’ money never passes through FoxFace at all.

Your choice. Switch online payment on and the moment they sign they go to a payment page for the deposit — card, Klarna, Direct Debit or bank transfer, straight into your own payment account, never ours. Leave it off and FoxFace raises the invoice for the signed figure on its own invoice number and puts it on a to-be-sent list; you send it from your own accounts or CRM, mark it sent, and record the payment when it lands. Either way we never take a percentage.

Per firm, not per job: Solo £49, Crew £119, Firm £239, Group £349 and Enterprise £479 a month, excluding VAT. All plans include the design tool, proposals, e-signature and payments. Full breakdown on the pricing page.

Yours. The proposal, the online estimate and the signing and payment links all carry your logo, your colours and your terms. FoxFace doesn't appear on anything a customer signs.

It shouldn't — it runs the same engine off the same rate card, so the number a homeowner gets at midnight is the number you'd have given them. Where the survey changes it, it's because the room turned out different, and the customer can see why.

Yes, as an embed. No rebuild, no moving your site. Enquiries land in your Leads carrying the postcode, the rough size of the job and the price band the homeowner was shown, and one click turns one into a job with nothing retyped.

Yes, and it is optional per company. A survey booked in GoHighLevel arrives as a job with the slot in the diary. When a proposal is sent, FoxFace texts the customer the link through your GoHighLevel number, notes it on the contact, tags it and moves the opportunity to the stage you choose; when they accept or decline, it moves again.

Import customers and open quotes from a spreadsheet on day one. Most firms are running live within a week.

An afternoon, once. Labour rate, materials, mark-up and your usual equipment prices — after that every quote prices itself and you're only adjusting the odd job.

You do. Customers, jobs, designs and documents are yours to export at any time, and you keep read-only access for 30 days after cancelling so nothing gets stranded.

Monthly, cancel any time, no exit fee.